How do you handle these situations?

I was in BAM to buy the new Art Journaling.

I knew someone was sitting in the chairs.

I heard, “How are you?”

I glanced around and said, “Good, how are you?”

It was a black man, blood shot eyes, which I thought alcohol or drugs.

He said, “trying to  get warm.”

Then, “ I homeless, haven’t eaten in three days.”

I asked, “do you have any family near?”

He said, “just my mom. She’s in a nursing home.”

I said, “I’m sorry.”

He repeated, “I haven’t ate in three days.”

I repeated, “I’m sorry.” And left.

I started to tell cashier but did not.

Left and found a feather in the parking lot.

Did I miss an opportunity to entertain and angel unaware?